SaaS Journal on Ulitzer
Back in the old good days of enterprise software, we did not need to worry
about our customers. We delivered bits on DVDs – it was up to the customers
to struggle with installation, integration, management, customization and
other aspects of software operations. We collected all the cash upfront, took
another 25% in annual maintenance. Throwing software over the wall …
that’s how we did it. Sometimes almost literally…
I now live in the SaaS world. My customers only pay us if we deliver a
service level consistent with our SLAs. We are responsible for deployment,
security, upgrades and so on. We operate software for our customers and we
deliver it as service.
Roman Stanek keynoting at Cloud Computing Expo Europe last May in Prague
But there now seems... (more)
I am not happy to see LucidEra disappearing. It is not a good sign for the
SaaS BI market in general and the startups in our space specifically. And I
still believe Rob Ashe (IBM/Cognos) was wrong when he said that “BI
doesn’t lend itself to SaaS”.
There are some fundamental differences between first generation SaaS BI
providers and true cloud-based platforms like Good Data. Some of them ... (more)
I spoke at the first Cloud Computing Expo Europe and I enjoyed the conference
very much. Here is my presentation:
PS. This presentation was featured today as one of the Top Presentations of
the Day by Slideshare…
Tagged: Cloud Computing Expo keynote, Europe
... (more)
No other major SaaS company in the world could get away with this approach to
paying customers. Not only Google offers no user-friendly tools to add shared
contact to the paid version of Google Apps. They offer no tools. Period.
Here is the only information available to email administrators:
Administrative management of non-employee contacts now available
Premier Edition administrators can ... (more)
Elasticity of the cloud computing is a wonderful idea. You can get an
instance of networked computer exactly when you need it and you only pay for
the time when you actually use it. But while the virtual memory and hard disk
is a “clean slate” created specifically for you, the IP address assigned
to your instance may have been previously used by a spammer and it could be
already on a “sp... (more)